CUSTOMER SERVICE
Our primary objective is satisfied customers -
our engagement is high-quality products and services.

  SEARCH

 




  

  

 

 

 
 

For our high-quality product series SPREPOWER, SPRECON and SPRESCAN we offer the following services:

Support via phone / remote support
On-site service

Spare part stock for Sprecher products
Preventive maintenance

Special agreements

 

Do you need service? We kindly ask you to provide the following information:

Company, name, phone number and
ID of your service- and maintenance agreement
Type / place of operation fault:
device, component, (sub) system, serial / device number

Required service

 

You can reach us during normal working hours (Monday -  Thursday from 06:45 am until 03:30 pm, Friday from 06:45 am until 12:15 pm) under:

 

+43 732 6908-358 (24/7 hotline)

+43 732 6908-278

service@sprecher-automation.com

 

In case your service request reaches us out of our normal working hours and you do not have a service / maintenance agreement, we reserve the right to invoice a non-recurring service procurement fee of € 200,00 (excluding VAT) as provision for infrastructure, in addition to our charge rates.

 

Sprecher Automation's experts look forward to working out the best fitting service and maintenance agreement with you in order to meet your demands in terms of service range and response time as well as spare part stocks. Pleas check out the specimen contract for further information.

 
 
 

 

SPRECON-E-P-DD6

One-box solutions for combined distance protection and control

 

 

 

SPRECON-E-T3 (C91)

Compact RTUs for automation and remote control

 

  

SPREPOWER MV

Medium voltage switchgears

 

   

SPRESCAN 3D-L

Combination of 3D measurement and log photographing system

 

 

SPRESCAN PHOTOLOG-L

Database-oriented log photographing systems