Service Hotline

You can reach us 7 days a week, 24 hours a day.

T: +43 732 6908-358 (24 hrs hotline)^*
F: +43 732 6908-278
support@sprecher-automation.com

Report for failure correction

We kindly ask you to provide following information:

• Company, name, phone number and ID of your service-/maintenance agreement
• Failure type/location: device, component, (sub-) system, serial/device number
• Required service

Sprecher's customer service – a top brand since many years

Sprecher's understanding of an effective service contains constant availability, swift problem analysis and troubleshooting and short term delivery of spare parts.

Maintaining safety and high availabilty is an elementary requirement of power utilities and industries.

Therefore, Sprecher Automation's experts look forward to working out the best fitting service and maintenance agreement with you in order to meet your demands in terms of your specific requirements.

^*In case your service request reaches us beyond our normal work days (Monday - Thursday 07:00am – 3:30pm, Friday 07:00am – 12:00) and you do not have a service/maintenance agreement, we reserve the right to invoice a one-time service procurement fee of € 200,00 (excl. VAT) as an administrative provision, in addition to our charge rates.